How do I check Shipping Rates?

Quick Guide to Understanding Shipping Costs:

  1. Add Products to Cart: Add the desired products and quantities you wish to purchase to your shopping cart.
  2. Check Shipping Costs in your Cart: After choosing your delivery country and shipping method from a dropdown menu in your cart, you can see the exact shipping costs for your selected combination of products and quantities before proceeding to checkout.
  3. Adjust and Review: Feel free to go back to your cart, adjust product quantities or types, and then proceed to checkout again to see how changes affect your shipping costs.

Note: Your total shipping costs are dynamically calculated based on the delivery country and the specific combination of items in your cart. This setup ensures you get the most accurate and competitive shipping rate possible.

Why are there no fixed Shipping Rates?

We designed the Full Athletics Online Store to provide you with the most efficient and cost-effective shipping options. Instead of fixed rates, our system dynamically calculates the cost based on multiple factors, including the delivery country and the exact products and quantities you purchase. This setup guarantees you the best possible shipping rate for your order.

Why we've opted for this approach:

  • Tailored Pricing: Fixed shipping tables can often lead to overcharging or undercharging. Our dynamic system ensures fairness in pricing.
  • Flexibility: With our dynamic system, you have the flexibility to see how different product combinations affect shipping rates.
  • Transparency: By registering an account and providing your delivery address, you can always get an accurate shipping quote before finalizing your purchase.

Who delivers my order?

Safe and secure shipping remains our topmost priority. We work closely with a range of trusted shipping companies, such as UPS Express, DHL Express, and FedEx, to offer you the best options based on the products you've selected.
Although we don't list fixed rates, our innovative approach ensures your deliveries remain safe, efficient, environmentally friendly, and cost-effective.

When will my order ship?

At Full Athletics, we are committed to delivering your selections swiftly and efficiently.
Here's what you need to know about our shipping times:

  1. Product-Specific Delivery Estimates: Each product on our store features an estimated shipping time right on the detail page. This way, you'll know the expected delivery window before adding it to your cart.
  2. In-Stock Items for Quick Dispatch: We prioritize maintaining a robust inventory. Most items listed as "in stock" are delivered within 2 - 4 days for addresses within the United States and Canada.
  3. Consolidated Shipping Times at Checkout: Once your cart is filled with all the treasures you've found, head to checkout. Here, you'll see a comprehensive overview of the expected shipping times. If your order contains items with different shipping times, the longest timeframe will apply to ensure your order is sent together.
  4. Remote Areas – A Rare Exception: While we strive for speedy delivery everywhere, specific remote locations may experience longer shipping times. Our delivery partners determine these, and they are usually known to residents of these areas. For our customers in these unique locations, we thank you for your understanding.

Seamless Shopping Experience: We designed our shipping process to be as transparent and customer-friendly as possible. With your account, you can review shipping costs after adding products to your cart and adjust them as needed. Our dynamic calculation system ensures you receive the most accurate and competitive rates.

Our commitment: At Full Athletics, we understand that shipping is an integral part of your online shopping experience. That's why we partner with trusted carriers and continuously optimize our process to prioritize safety, efficiency, and cost-effectiveness.

How do I know my order has been shipped?

Once your order has been dispatched from Full Athletics, you will receive an email confirmation that contains the shipping details and a unique tracking number. With the tracking number we've provided, you can stay up-to-date on every step of your order's journey.

Is it possible to modify my shipping address after placing an order?

Modifications to the shipping address can be made as long as the order has not left our warehouse. If you need to make any corrections, please get in touch with our customer service immediately. However, once the order has been dispatched, changes to the shipping address can no longer be made.

Can I ship my order to a PO BOX?

Indeed, we do ship to US PO boxes. While most orders are eligible for PO Box delivery, please be aware that certain items, like javelins due to their size, may require alternative shipping arrangements.

What should I do if an item is missing from my delivered order?

If an item from your Full Athletics order is missing, please check your email for multiple tracking numbers, as it could be due to separate shipments. If an item is missing, don't hesitate to contact our customer service for prompt resolution.

What happens if my package is damaged upon arrival?

We take great care to securely package your order, but damages can occur during transit. If your package or item arrives damaged, please get in touch with our customer service for assistance.

Can I choose a specific time for my delivery?

Although we strive to accommodate your preferences, specific delivery times are subject to the carrier's schedule and cannot be guaranteed. You may refer to the carrier's tracking service for an estimated delivery time.


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